Privacy Policy

Last updated: June 3, 2026 · Effective: June 3, 2026

At The Door Bhk Inc. ("At Door BHK", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.atdoorbhk.lat (the "Site") or interact with our services.

At Door BHK is the data controller for any personal data collected through this Site. Our registered office is 2 Jensen Crt, Maple, Ontario L6A 2T6, Canada.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out our contact or estimate request form, we collect your name, email address, phone number, property address, and details about your renovation project.
• Automatically collected information: When you visit our Site, we may automatically collect technical data including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and similar technologies: We use essential cookies for Site functionality and may use analytics cookies to understand how visitors interact with our Site.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries, estimate requests, and customer service needs
• To provide, manage, and follow up on renovation and construction services
• To communicate with you about project timelines, material selections, and service updates
• To comply with legal and regulatory obligations, including permits and municipal requirements
• To detect, prevent, and address technical issues, fraud, or security concerns
• To send marketing communications only with your explicit consent

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data are:

• Consent: Where you have given clear consent for us to process your data for a specific purpose.
• Contractual necessity: Where processing is necessary to fulfill a contract with you (e.g., renovation services).
• Legal obligation: Where we need to comply with a legal or regulatory obligation.
• Legitimate interests: Where processing is in our legitimate business interests and does not override your rights.

4. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our website, managing communications, or supporting renovation services. These providers are contractually bound to protect your data.
• Legal requirements: When required by law, court order, or governmental regulation, including municipal permitting authorities and regulatory bodies.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Consent: With your explicit consent, for any other purpose disclosed to you at the time of collection.

At Door BHK does not sell your personal information to third parties.

5. Cookies and Tracking

Our Site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience.

• Essential cookies: Required for the basic functionality of our website. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site so we can improve its performance and content.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit using TLS/SSL protocols
• Secure server infrastructure with access controls
• Regular security reviews and employee training on data protection
• Strict access controls limiting data access to authorized personnel only

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typical retention periods are:

• Inquiry and estimate request data: 2 years after last contact
• Customer project and transaction data: 7 years after project completion
• Analytics data: 26 months

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data, subject to legal obligations.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Request transfer of your data to another service provider.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

Additional Rights for California Residents (CCPA)

If you are a California resident, you have the following additional rights under the CCPA:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected.
• Right to delete: Request deletion of personal information we have collected from you, subject to exceptions.
• Right to opt-out: At Door BHK does not sell personal information.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

9. International Data Transfers

As a Canada-based company, your personal data may be stored and processed in Canada. When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses where required.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new effective date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices:

• Email: hurui@atdoorbhk.lat
• Phone: +1 (858) 439-2666
• Mail: At The Door Bhk Inc., 2 Jensen Crt, Maple, ON L6A 2T6, Canada

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